Thank you for taking the time to share your feedback — we really appreciate it.
We’re sorry to hear that the fit ran a little small for you. We understand how important sizing and material expectations are when shopping online. Our return and exchange policy is designed this way because return shipping goes directly back to our warehouse, but we’re always looking for ways to improve the experience for our customers.
To help customers make the best choice before ordering, we make every effort to include detailed product descriptions, sizing information, and photos on each product page so shoppers can select the most suitable option in advance. Your feedback helps us continue improving this information.
As a small apology and thank you for your understanding, we’ve also sent you a gift card so you can enjoy on a future order.
If you ever need help with sizing or product details before purchasing again, please don’t hesitate to reach out — we’re always happy to help.