Welcome to our FAQ page, where you can find answers to the most commonly asked
questions about our company, products/services, policies, and more
General Questions
Products Questions
Order Questions
Shipping Questions
Contact & Support
Still need help?
What is your return policy?
We want you to be happy with your purchase. If you experience an issue with your order, please contact our support team within 30 days of receiving your item so we can review your request and provide the best solution.
How long does shipping take?
Most orders are delivered within 5–14 business days depending on your location and shipping conditions.
Do you offer free shipping?
Yes! Free shipping is available on all orders.
Do you have a physical store?
No, Fitiquefit operates as an online-only store, allowing us to offer a wider selection of styles and competitive prices.
How do I choose the correct size?
Each product page includes a size guide to help you select the best fit. If you are between sizes, we recommend choosing the larger size for comfort.
Will the item look exactly like the photos?
We do our best to show accurate images and colors. However, slight differences may occur due to lighting or screen settings.
Are your products comfortable for everyday wear?
Yes. Fitiquefit focuses on comfortable streetwear and activewear designed for everyday use.
How can I track my order?
Once your order ships, you will receive a tracking number by email.
Tracking information may take 1–3 business days to update after shipment.
Can I cancel or change my order?
Orders are processed quickly. If you need to cancel or modify your order, please contact our support team as soon as possible.
Where do you ship to?
We ship to many countries worldwide. Shipping availability will be shown during checkout.
Why is my order delayed?
Shipping delays can occasionally occur due to logistics processing or carrier delays. If your order appears delayed, please contact our support team and we will assist you.
Order Processing - "In Progress"
Once you have placed your order, it will be sent to our warehouse to be processed and packed for shipment. During this time, your order status will appear as "In Progress." Please allow 1 - 2 business days for the order to be processed and prepared for shipment.
How can I contact customer support?
You can contact our support team at:
📧 support@fitiquefit.com
We usually respond within 24 hours on business days.
I didn't find my answer here. What should I do?
Please visit our Contact Us page and send us a message. Our team will be happy to help.
